• Opening hours: Mon. to Fri. 8 a.m. to 6 p.m.

Frequently asked questions

Frequently asked questions

If you cannot find the answer below, please use the contact form
or send us an email to support@communesmaroc.com

How do I change my contact details?

Do you want to change your personal information? Nothing could be simpler, go to the My Account > My profile section. You can also change your password at any time via the My Account > My profile section. .Your new password must be composed of: a minimum of 8 characters; with at least 1 special character (ex: $"!:); and 1 uppercase letter.

Manage my address book

Would you like to add/modify a delivery or billing address? Go to the My Account > My addresses section. You can enter a billing address different from the delivery address and add new ones as you wish. These will be offered to you during the purchasing process, before validation of your order. Once your order has been placed, you have the possibility of modifying your delivery and/or billing address, if the preparation of your package is not has not started, then this option will no longer be accessible. To modify your delivery or billing address, go to the My orders section and select the order of your choice. In the Delivery or billing address section, click on modify and complete the modifications of your choice. Your new address will then be taken into account when preparing your order.

Manage my address book

You can change your password at any time via the My Account > My profile section, accessible from the site drop-down menu or the application home page. Your new password must be composed:

  • with a minimum of 8 characters;
  • with at least 1 special character (ex: $"!:);
  • and 1 capital letter.

A specific question?

If you have a more specific question, you can also contact us.

Azrou